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Guidebook

ibuprofen Beer And Headaches And That Awful Cramping

Blore’s conclusion: advertising makes beer taste better.

Trophy Catch

Ten Steps To Great Customer Service Ten Steps To Great Customer Service

The restaurant chain required all of their employees to learn ten steps, and thought their job was done.

Trolling the Web

The Problem is Too Much Content The Problem is Too Much Content

Greg Satell says the old media business models aren’t making any money for new media.